Terms & Conditions

Welcome to Sherrys UK (“we”, “our”, “us”). These Terms & Conditions (“Terms”) govern your use of our website www.sherrys.uk (the “Site”) and your purchase of products from us.

By accessing the Site or purchasing from us, you agree to these Terms in full. If you do not agree, you must not use our Site.

1. General

  • Sherrys UK is a multi-brand clothing retailer based in the United Kingdom.

  • We reserve the right to update, modify, or replace these Terms at any time without prior notice.

  • Continued use of the Site after changes means you accept the updated Terms.

2. Eligibility

  • You must be at least 16 years old to use our Site.

  • By ordering, you confirm that all information you provide is accurate and complete.

  • We reserve the right to refuse service or cancel orders at our sole discretion.

3. Products

  • We strive to ensure all product descriptions, prices, and availability are accurate; however, errors may occur.

  • Images are for illustrative purposes only; colours and details may vary slightly due to lighting, photography, or device display.

  • We reserve the right to change, update, or discontinue products without notice.

4. Pricing & Payments

  • All prices are listed in GBP (£) and include VAT where applicable.

  • Payment must be made in full at the time of order using the payment methods provided.

  • Orders are not confirmed until payment has cleared.

  • We are not responsible for any additional charges applied by banks, payment gateways, or currency conversion fees.

5. Shipping & Delivery

  • Delivery times are estimates only and not guaranteed. Delays caused by third-party couriers, customs, or unforeseen circumstances are outside our control.

  • Risk of loss or damage passes to you once the order is delivered to the shipping address you provide.

  • You are responsible for ensuring the delivery address is correct. We are not liable for failed deliveries due to incorrect addresses.

6. Returns & Refunds

  • Returns are accepted within 14 days of receipt, provided items are unworn, unused, and in their original packaging with tags attached.

  • Sale, discounted, or custom-made items may be non-refundable unless faulty.

  • Refunds will be processed once the returned item is inspected and approved.

  • We reserve the right to reject returns that do not meet the stated conditions.

  • Customers are responsible for return shipping costs, unless the item is faulty.

7. Intellectual Property

  • All content on this Site (logos, text, graphics, images, etc.) is the property of Sherrys UK or its licensors.

  • You may not copy, reproduce, or use any content without prior written consent.

8. Limitation of Liability

  • To the fullest extent permitted by UK law, we are not liable for:

    • Indirect, incidental, or consequential losses (e.g., lost profits, missed opportunities, or reputational damage).

    • Delays or non-performance caused by factors outside our reasonable control (including courier delays, customs checks, strikes, or force majeure events).

  • Our total liability for any claim will not exceed the amount you paid for the product in question.

9. Third-Party Services

  • Our Site may link to third-party websites or services (e.g., Shopify, payment gateways, couriers).

  • We are not responsible for the content, practices, or failures of these third parties.

10. Privacy

  • Your use of our Site is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal data in compliance with GDPR and UK Data Protection Laws.

11. Fraud & Misuse

  • We reserve the right to cancel any order suspected of fraud, unauthorised use, or misuse of payment methods.

  • Any fraudulent activity will be reported to the relevant authorities.

12. Governing Law & Jurisdiction

  • These Terms are governed by the laws of England & Wales.

  • Any disputes will be subject to the exclusive jurisdiction of the courts of England & Wales.

13. Contact Information

For questions, complaints, or legal notices, please contact us at:
📧 sherryswardrobe@gmail.com